NaijaLinks

Welcome to Naija Link, a community platform designed to help Nigerians in the UK connect and engage with a supportive community.

This document outlines our Privacy Policy, Subscription Terms, Refund & Cancellation Policies, Age Restrictions, General Terms of Use, and Account Deletion Process.

By using Naija Link, you confirm that you have read, understood, and agree to the terms below.

1. PRIVACY POLICY

1.1 Data Controller

Naija Link (“we”, “us”, “our”) is the data controller responsible for your personal data under the UK GDPR and the Data Protection Act 2018.

1.2 Information We Collect

a. Personal Information

Full name
Email address
Phone number
Date of birth
Gender (optional)
Profile information (bio, interests, photo, location)

b. Usage & Technical Data

IP address
Device type
Browser type
Cookies and tracking data
Log data (pages visited, actions taken)

c. Payment Information

Payment information is handled securely by third-party processors. Naija Link does not store your full card details.

1.3 How We Use Your Information

Create and manage your Naija Link account
Provide access to the Naija Link community and features
Process subscription payments
Improve and personalize your experience
Send service updates and notifications
Monitor and maintain platform safety
Comply with legal obligations

1.3A User Reports, Moderation & Safety

To maintain a safe and respectful community, Naija Link allows users to report content or behavior that may violate our community standards.

Users can report content for reasons including:
- Bullying or harassment
- Suicide, self-harm or eating disorders
- Violence, hate or exploitation
- Selling or promoting restricted items
- Nudity or sexual content
- Scam, fraud or spam
- Other inappropriate content
When a report is submitted, we may collect:
- Reported content or user ID
- Reason for reporting
- Timestamp and related activity data

Reports are used strictly for reviewing content, enforcing our policies, and maintaining platform safety.

1.4 Legal Basis for Processing

Consent
Contractual necessity
Legitimate interests (community safety, platform improvement)
Legal obligations

1.5 Sharing Your Information

Trusted third-party service providers (hosting, analytics, payment processors)
Law enforcement if required by law
Other Naija Link users (only the profile details you choose to display)

We do not sell your personal information.

1.5A Anonymous Reporting

Reports submitted through Naija Link are treated as anonymous to the reported user.

However, we may internally associate reports with user accounts to prevent abuse and improve security.

1.6 Data Storage & Retention

Your data is stored securely in the UK or other compliant jurisdictions. We retain your personal information only as long as necessary.

1.7 Your Rights

Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent
Request data portability

Contact: Naijalinkapp@gmail.com

1.8 Cookies

Naija Link uses cookies for login functionality and analytics.

1.9 Data Security

We use encryption and secure servers to safeguard your data.

1.9A Content Review & Enforcement

We review reported content using automated tools and human moderation.

Content removal
Warnings
Account suspension
Permanent bans

1.10 Account Deletion

a. Deleting Your Account Through the App

Go to Profile Settings
Click Delete Account
Confirm

b. Email Request

Email: Naijalinkapp@gmail.com

1.10A Reporting Process

Users can report content directly within the app. We aim to review reports within a reasonable timeframe.

If someone is in immediate danger, contact local authorities.

1.11 Child Safety & Prevention of Sexual Abuse and Exploitation (CSAE)

Zero tolerance for child abuse. Violations lead to permanent bans and law enforcement reporting.

1.12 GDPR Compliance

We comply with UK GDPR and Data Protection Act 2018.

1.13 Contact